Island Lilly Cookie & Privacy Policy

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IMPORTANT NOTICE

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1.1 This is the Privacy Notice of Island Lilly. This Privacy Notice sets out how we collect and process your personal data in relation to the brand known as Island Lilly. This Privacy Notice also provides certain information that is legally required and lists your rights in relation to your personal data. Please read this Privacy Notice to understand how we may use your personal data.

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1.2 This Privacy Notice relates to personal information that identifies "you," meaning a customer or potential customer, individuals who browse our website, or individuals outside our organisation with whom we interact. If you are an employee, contractor, or otherwise engaged in work for us, or applying to work for us, a separate privacy notice applies to you instead.

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1.3 We refer to this information throughout this Privacy Notice as "personal data," and section 3 sets out further details of what this includes.

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1.4 This Privacy Notice may vary from time to time, so please check it regularly. This policy was last updated on 1st August 2022.

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2 HOW TO CONTACT US

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2.1 Data controller and contact details

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2.1.1 For the purposes of relevant data protection legislation, we are a controller of your personal data, and as a controller, we use the personal data we hold about you in accordance with this Privacy Notice.

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2.1.2 If you wish to correct your personal data held by us, opt out at any time from receiving marketing correspondence, or alter your marketing preferences, please contact: hello@island-lilly.com.

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2.1.3 If you need to contact us in connection with our processing of your personal data, email us at: hello@island-lilly.com.

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2.2 Data Protection Officer: You can reach our Data Protection Officer at hello@island-lilly.com.

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3 CATEGORIES OF PERSONAL DATA WE COLLECT

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3.1 The categories of personal data we may collect, use, store, share, and transfer include:

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Advertising Data: Personal data related to your marketing preferences.
Information Technology Data: Data related to your use of our website (e.g., IP address, browser data).
Individual Data: Identity-related information (e.g., name, date of birth).
Account and Profile Data: Account details, bookings, preferences.
Usage and Operational Data: Website interaction data.
Economic and Financial Data: Payment details.
Enquiry and Sales Data: Transaction records.
Health Data: Any medical information required for bookings (e.g., allergies).

4 THE SOURCES FROM WHICH WE OBTAIN YOUR PERSONAL DATA

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4.1 We collect personal data from the following sources:

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Directly from you (via website, phone, or email).
Automated technologies (e.g., call recording, cookies).
Third-party services like analytics providers, advertising networks, and travel agents.

5 HOW WE USE YOUR PERSONAL DATA & OUR BASIS FOR USING IT

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We may process your data for the following reasons:

Managing bookings, customer service, and communications.
Marketing and promotional purposes.
Compliance with legal obligations.
We rely on various legal bases, such as contract performance and legitimate interest, depending on the situation.

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6 WHO RECEIVES YOUR PERSONAL DATA

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We may share your personal data with:

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Third-party suppliers and service providers.
Group companies or affiliates.
Legal authorities, external advisors, or law enforcement if required.

7 PERSONAL DATA ABOUT OTHER PEOPLE WHICH YOU PROVIDE TO US

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If you provide personal data about someone else, you must ensure they are aware of this Privacy Notice and have consented to the disclosure.

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8 ACCURACY OF YOUR PERSONAL INFORMATION

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It is essential that your personal data is accurate and up-to-date. Please inform us of any changes by contacting hello@island-lilly.com.

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9 INTERNATIONAL TRANSFERS OF PERSONAL DATA

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We may transfer your personal data outside the European Economic Area (EEA) if required. We ensure necessary safeguards are in place to protect your data during such transfers.

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10 HOW LONG WE WILL STORE YOUR PERSONAL DATA

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We will only store your personal data for as long as necessary, in line with legal requirements. Typically, booking data is stored for 8 years from the departure date, and marketing data for 8 years from your last interaction with us.

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11 CONTRACTUAL OR STATUTORY REQUIREMENTS ON YOU TO PROVIDE PERSONAL DATA

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In some cases, we may need your personal data to comply with legal requirements or fulfil a contract. Without this data, we may not be able to provide our services to you.

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12 YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA

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You have rights regarding your personal data, including:

Accessing your data.
Requesting corrections or deletions.
Objecting to data processing.

For any requests, contact hello@island-lilly.com. You may also lodge complaints with the relevant data protection authority.

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